Collision Repair in Puyallup, WA for Every Make & Model

Most collision repairs at Fix Auto Puyallup take between 7–10 business days overall. Minor cosmetic repairs typically take 3–5 days, moderate panel damage 5–10 days, and major structural repairs 2–4 weeks, depending on parts availability and the extent of the damage. We'll give you a specific estimate after inspection.

Yes, free estimates for any make or model. Call (253) 845-5665 first if you can, so we can confirm an estimator is free when you arrive. No appointment is required, though, so walking in during business hours works too and we will write your estimate while you wait. If you cannot get in, send photos through our online photo estimate form for a same-day ballpark, no obligation to book.

Yes. We arrange rentals through Hertz and Enterprise and coordinate the booking directly with your insurer, so the car is ready when you drop yours off. We also take vehicles early and late, outside normal hours, and our porters can collect your vehicle and bring it back when the repair is done. Ask us when you book the repair and we'll have the rental lined up for the day you drop your vehicle off.

No. In Washington, and in most states, the law gives you, not your insurer, the right to choose your own repair shop, even if your insurance company recommends a preferred vendor or “network” shop. Insurers can suggest a shop, but they can't require you to use one. We work with all insurance companies, in network and out, so choosing Fix Auto Puyallup doesn't complicate your claim even if we weren't the shop your insurer first suggested. See our Insurance page for more.

We work with all insurance companies, both inside our direct repair program network and outside it. Whoever you're insured with, we coordinate the claim directly with your adjuster and bill them for covered repairs.

Murrays Collision Group offers a Limited Lifetime Warranty on all repairs, for as long as you own your vehicle. Fix Auto locations additionally honor that warranty at all Fix Auto facilities. Parts and materials are covered per the manufacturer's or supplier's warranty terms. Full written terms are available on our Warranty page.

It depends on the extent of the damage, and we do not publish price ranges, because the same dent costs different amounts on different vehicles. What moves the number is whether a panel can be repaired or has to be replaced, how much refinishing and paint matching is involved, whether the structure was affected, and whether ADAS sensors need recalibration afterward. That is why your estimate is free and written after an in-person inspection rather than quoted sight unseen.

We prioritize OE (original equipment) parts straight from the manufacturer to ensure proper fit, safety, and performance. Our centralized parts team works to price-match whenever possible, keeping repairs affordable without cutting corners.

Many repairs use manufacturer (OEM) parts ordered specifically for your vehicle's year, make, model, and trim, and those parts don't always ship immediately. Popular parts may already be in regional stock and arrive within a day or two, while specialty or backordered parts can add a week or more. We order parts as soon as your estimate is approved, and we'll tell you as soon as we hear about any backorder that affects your pickup date.

Yes. Our porters can collect your vehicle and bring it back when the repair is finished, and we take drop-offs early and late, outside normal business hours, when that is what your schedule allows.