Privacy Policy

Overview

Fix Auto Puyallup, operated by Murray's Collision Group ("Fix Auto Puyallup," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect through this website (fixautopuyallup.com), how we use it, and the choices you have. It applies only to this website, not to information we collect in person, by phone, or through your insurance company in connection with a repair.

Information We Collect

We collect information you voluntarily provide when you use the "Get an Estimate" form or otherwise contact us through this site, which may include:

• Your name, phone number, and email address
• Your vehicle's year, make, and model
• Your insurance carrier, if you provide it
• A description of the damage to your vehicle
• Any other details you choose to include in your message

Please do not send sensitive personal information, such as Social Security numbers or financial account information, through our website forms.

Automatically Collected Information

Our web hosting provider may automatically collect technical information such as your IP address, browser type, device information, and server logs necessary to operate and secure this website. This site also uses Google Tag Manager to help us understand how visitors use the site; this may involve cookies or similar technology. If we add advertising pixels or additional analytics tools in the future, we will update this section to describe them.

How We Use Your Information

We use the information you submit to:

• Respond to your estimate request or question
• Schedule and perform the repair work you request
• Communicate with you about your vehicle, your repair, or your insurance claim
• Keep records related to your repair and any applicable warranty

We do not sell your personal information, and we do not use it for marketing by unrelated third parties.

How We Share Your Information

We share information only as needed to complete your repair or as required by law, including with:

• Your insurance company, at your direction, in connection with a claim
• Parts suppliers and manufacturers, where necessary to source parts or follow certified repair procedures
• Fix Auto, in connection with our franchise affiliation and warranty coverage
• Service providers who help us operate our business (for example, hosting this website)

Data Security

We take reasonable steps to protect the information you share with us. No method of transmission over the internet or electronic storage is completely secure, so we can't guarantee absolute security.

Third-Party Links

This site links to third-party sites we don't control, including our social media profiles on Facebook, Instagram, and TikTok. Their own privacy policies govern any information you provide to them.

Children's Privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from children.

Your Choices

You can contact us at any time to ask what information we have about you, request a correction, or ask us to delete information that isn't needed for an active repair, warranty, or legal requirement. Depending on applicable law, you may have certain privacy rights regarding your personal information. We will honor requests as required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Fix Auto Puyallup 11403 Valley Ave E, Puyallup, WA 98372
Phone: (253) 845-5665
Online: Contact form